Stripe account blocked?
Plan your token migration.
Move eligible saved cards to a new payment provider and reconnect subscription billing. See the steps, key contacts, and where Payments Lab can help.
Secure transfer. New provider tokens.
Explore Stripe Token Migration
to Keep Payments Running
Stripe
Confirm access
Check restrictions and export eligibility.
New provider
Secure a destination
Prepare underwriting and migration setup.
Both providers
Move credentials
Secure export and token migration.
Your billing stack
Reconnect renewals
Continue Billing and collect payments with the new provider.
Confirm what still works
Ask Stripe which services remain accessible and whether eligible card data can be exported. A charge restriction does not tell you whether Billing or export is available.
Who to Contact
Contact Stripe Support or Data Migrations with your account details, restriction notice, and receiving provider.
If a dependency fails: Export unavailable, collect payment details again through the new provider; Billing unavailable, move subscription schedules too.
How Stripe token migration works
Four steps. The right people. A clear role for Payments Lab.
Start with Stripe
Confirm eligibility
Confirm card export eligibility, account restrictions, and Billing access.
What to check
Save accessible subscription records and renewal dates separately. Stripe decides whether your account is eligible for export.
Who to contact
- Stripe Support
- Data Migrations
Payments Lab can help
Migration scope & request preparation
Prepare the destination
Choose your provider
Complete underwriting with a Stripe-accepted PCI DSS Lvl 1 receiving processor.
What to check
All recipients, including independent vaults, must meet Stripe’s compliance and encryption requirements.
Who to contact
- PSP onboarding & risk
- PSP migrations
Payments Lab can help
Provider assessment & recurring-payment review
Transfer & map
Move saved cards
Providers securely transfer eligible credentials. Engineers map new tokens to customers.
What to check
Stripe IDs are not portable. Link credentials are excluded from export. Prepare secure re-collection for missing credentials and review network token portability separately.
Who to contact
- Both migration teams
- Your engineers
Payments Lab can help
Mapping validation & re-collection planning
Test & cut over
Reconnect billing
Keep Stripe Billing where available and supported—or migrate subscription schedules too.
What to check
Verify external payments before reconciling invoices—marking paid doesn’t charge cards. Assign one collection owner; test retries, authentication, refunds, and renewal failures.
Who to contact
- Billing & PSP engineers
- Stripe + finance
Payments Lab can help
Billing handoff & cutover testing
Get help with Stripe token migration!
Payments Lab helps assess providers, coordinate credential migration, and plan subscription cutover.
FAQ:Stripe migration
Ask Stripe to confirm export eligibility for your restricted account. If approved, Stripe can securely transfer eligible card credentials to an accepted PCI DSS Level 1 processor. Migration does not unblock your account or release held funds.
Stripe token and PaymentMethod IDs cannot be used directly by another processor. Secure card migration transfers eligible underlying credentials; the receiving provider creates new tokens. Link credentials are excluded from Stripe exports.
Card migration does not transfer subscription schedules. Map new payment tokens to customers, then retain Stripe Billing where supported or rebuild schedules in another billing system. Coordinate renewal dates and retries to prevent duplicate charges.
Yes, where account eligibility and integration support allow it. Assess a supported multiprocessor integration or custom external collection with server-side payment verification and invoice reconciliation. Marking a Stripe invoice paid out of band records payment; it does not charge the card.
Do not assume network tokens are portable. Reuse depends on token requestor arrangements, network rules, and destination support. Confirm eligibility with both providers; re-provisioning or secure customer re-collection may be required.